in defense of netflix.

14 08 2011

dear netflix,

you and i have been together for a long time. since november 2004 actually. that’s longer than any relationship i’ve ever been in. and so far, you’ve never really let me down. sure, occasionally i’ve gotten a scratched disc, but you always dispatch a replacement within 24 hours. and yeah, sometimes you take an extra day or two to get my movies to me… but that could just as easily be the fault of the postal system. what i’m saying is that overall, it’s been good. really really good.

and then last year, we decided to take it to the next level. i purchased a roku, so that i could take advantage of your unlimited streaming. and i STREAMED. i streamed so hard. remember that time we watched all 7 seasons of buffy in a row? you’ve always known what i like.

2 dvds and unlimited streaming, all for a mere $15.74 a month. life was good.

but then, last month you announced that things were going to change. and at first, i felt hurt, betrayed… how could you do this to me after all of our good times together? 7 years of history, and you’re jacking up your rates?! $19.98 for my current plan to continue?

for a while, i stamped around like a spoiled brat.

but then, i realized something: netflix, you’ve been very good to me all these years. we’ve had 7 glorious years together, where i’ve taken all that you’ve had to give. and you only increased your prices once.

the reality is that our relationship has changed over the years. it takes me longer and longer to return my dvds (i’m pretty sure i had “logan’s run” for like 6 months), while i bask in your streamy goodness, every single day. maybe, it’s just time that we reconfigure the way that we do business.

so, i’ll make a deal with you. come september, i’m going to downgrade to streaming only. $7.99 for all the movies & crap tv that i can digest is a really really good deal. a great deal. a deal with a future. as for new releases and other various holes in your streaming library… (it’s hard for me to say this), i’m going back to videoport. it’s close to my house, and i’ve been feeling really guilty about not showing them more love over the last few years.

but i just wanted you to know how much i value our time together, and hope that we can continue seeing each other on these new terms for many years to come. i’ve paid a lot more for a lot less from other services, and it’s time i started giving you the credit and respect that you deserve. i took you for granted, and i will never let that happen again.

i love you netflix. i love you forever.

xo.

-a.